Personal injury intake that answers first.
Injury leads call three firms in ten minutes, and the first one to pick up usually signs the case. IntakeGenius answers every call, day or night, captures the accident, the injuries and the insurance, and gets the consult booked before the caller dials the next number.
In personal injury, speed decides who signs the case.
You pay a lot for every injury lead. A missed call doesn't just cost a case. It hands one to a competitor.
The first firm to answer wins
Accidents happen at night and on weekends. The agent answers every call, so the lead never rolls to the next firm on the list.
Every call is paid for
Ads, billboards and referral fees aren't cheap. Every call is answered, scored and logged, so none of that spend goes to voicemail.
Case or no case
Accident type, injuries, treatment and insurance are captured on the first call, so your team knows which cases to chase first.
A screened injury case, not a missed call.
The moment the call ends, a structured brief lands in your CRM with a lead score, so your team calls the strongest cases back first.
- The accident. What happened, when and where.
- Injuries and treatment. What hurts, and whether they've seen a doctor or gone to the ER.
- Insurance and police report. Who's insured and whether a report was filed.
- Other parties. The other driver or property owner, captured for conflict checks.
- Representation. Whether they've already spoken to another attorney.
- Received
- Saturday, 11:08 PM
- Accident
- Rear-end collision, [highway], [date]
- Injuries
- Neck and back pain. ER visit the same night
- Police report
- Yes, filed at the scene
- Insurance
- Other driver insured, [carrier]
- Represented
- No other attorney contacted
- Next step
- Booking link texted. Flagged for first-thing callback.
From a late-night call to a signed retainer.
- 01
Answer
Every call picked up, day or night, before the caller tries another firm.
- 02
Screen
Accident, injuries, insurance and representation recorded and scored in the CRM.
- 03
Book
A booking link goes out by text the moment the call ends.
- 04
Retain
The retainer goes out for e-signature right after the consult, with follow-ups at 2, 24 and 48 hours if it's unsigned.
Three ways we help you sign the case first.
Picks up before the competition
Answers nights, weekends and holidays, screens the case on the spot and flags the strongest ones as urgent.
How the agent worksGets the retainer signed fast
The retainer goes out for e-signature minutes after the consult, with automatic follow-ups, so another firm doesn't sign them first.
See plansA person to work the hot leads
A full-time intake specialist, trained by us, who calls back flagged cases first thing and collects medical records and reports.
Intake staffingGet personal injury intake right.
Speed-to-Lead for Law Firms
How fast you call back decides who gets the client.
The RetainerWhat a Missed Call Costs a Law Firm
Every call that goes to voicemail has a price. Here's how to work out yours.
The RetainerHow to Track Lead Sources at a Law Firm
Know which ads and referrals actually sign cases.
Personal injury firms ask.
Does the agent tell callers whether they have a case?
No. It's built for intake, not advice. It gathers the facts and scores the lead, and your attorneys decide.
Does it ask if they already have a lawyer?
Yes. Whether the caller has spoken to another attorney is in every brief.
Does it capture names for conflict checks?
Yes. The other driver, property owner or business is captured so your team can run the check before the consult.
Does it work with my case management software?
Yes, with MyCase and Clio. Mark an intake Hired in IntakeCRM and the client and case are created there.
Answer first. Sign first.
See how IntakeGenius runs personal injury intake, start to finish.